But the team at Mullane & Lindsay say that having the ability to use the existing Dictaphones in conjunction with SpeechLive, without using disparate technologies, ensures that their technology framework is still being leveraged. Other solicitors in the firm still prefer to use Dictaphones. It is also easy for them to use on their mobile devices. This is because the dashboard interface makes it simple to adjust workflows, add new users and determine the flow of work. It ensures a far smoother, business-focussed implementation with fewer errors or post-implementation hassles,” said Michelle.įollowing the implementation of SpeechLive, many solicitors at Mullane & Lindsay have said they’ve found that it is far easier to use than their previous solution. “This implementation process has worked successfully for both ServiceScaler and us and has become the standard project implementation practice for Mullane & Lindsay. Only then do they roll out the final, tested solution to the firm. This means their approach is to trial solutions first with a small group to test, revise, tweak and then convert into working procedures for wider use. Mullane & Lindsay has adopted Kaizen, a continuous quality improvement practice in their firm. Download Philips SpeechExec Software here (please note: you will need your license key) Filters.
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This option also acknowledged that Mullane & Lindsay’s personnel have a range of respective skills and capabilities, and gave individuals the option choose the solution that met their needs best. The SpeechLive solution would also allow Mullane & Lindsay to leverage their prior investment in dictaphones as these could be ‘linked’ to SpeechLive. Their dictations could be transferred directly to cloud-based storage, ready for transcription in the office. ServiceScaler proposed the implementation of SpeechLive’s solution because it would give Mullane & Lindsay Solicitors the ability to dictate anywhere at any time from their mobile phones. This means ensuring that our solicitors have a range of options that suit them and the way they most productively do their work.” “We do this through expert administration support as well as the technology that supports all of our people.